Practice of Excellence Winner 2015
The AVA Practice Management Group and Hill’s Pet Nutrition are proud to provide an award to recognise veterinary practices that deliver outstanding service to their clients. The awards offer a combined prize pool of more than $12,000 in continuing professional development prizes, as well as the kudos that come from taking out Australia’s best-known and most prestigious veterinary business prize.
Dr.Chris Lee , Principal Veterinarian and owner said:
” We are very humbled by being awarded this honour but I have to say that the team here at Pet Universe have a great passion for animal health and take great pride in looking after both the patients and the clients to the best of their ability. I think our team’s ability to respond positively to change in a culture that promotes continuous improvement is the key. We use our monthly team meetings to feedback and brainstorm on better ways to deliver healthcare and I think this is paying off”. If you would like to find out more about our Award winning hospitals please call us on 8266 4666 (Broadview) or 8369 3111 (Northgate)