Australian veterinary Association Client Satisfaction Survey – Pet Universe

04 October 2014

Dear Client,

The Australian Veterinary Association (AVA) is partnering with a select group of Veterinarians around the country, to undertake research that will help us and other Veterinarians to improve and build on the work that we do for pets. So, in order to serve you better, we are asking you to participate in a short pet owner satisfaction survey. All responses will be kept strictly confidential. As your veterinarian, we will receive general results but will not have access to your completed survey or your answers. The national data will then be published for Veterinarians around the country to learn more about pet owner attitudes.

Please note: Not every veterinary clinic in Australia participates in the Client Satisfaction Survey. If you did not receive a direct invitation or a bookmark from your veterinary clinic, then your clinic does not participate in the survey. Please do not fill out the survey unless you have been asked by your veterinary clinic to do so.

Please click here to complete the survey.


Dr.Chris Lee
Principal Veterinarian
Pet Universe Veterinary Centres


For further details, contact us.