Here at Pet Universe we ensure we have our fingers on both you & your pet’s pulse. As well as our heavy focus on pet-friendly measures - hence our motto “Healthcare from your pet’s point of view” - we have added some new &
improved human-friendly aspects to our service

At Pet Universe all our staff are trained to personally greet every pet & their owners by name. After you’ve both been checked in & weighed (this part is just for the pet’s) you will have a full 20 minutes standard consult with one of our
veterinarians (or 30 minutes for new clients). This long appointment gives you ample time to discuss all your pet’s health & behaviour issues & we can answer all your questions on any procedures your pet needs. We know that knowledge is indeed power & that most clients want as many facts as possible to make an informed decision & have peace of mind. And any procedures required are
accompanied with an itemised quote.

All new clients receive a Pet Universe Welcome Pack which contains information on our philosophy & services , our 24/7 Emergency Service* as well as useful general healthcare information & some complimentary goodies.

If your pet requires day surgery we will make an admissions appointment so our nurses can explain the anaesthetic consent form & answer any questions that you have. Once your pet’s procedure is finished we’ll call you to give you an update & book a discharge appointment. And at the discharge appointment we will explain all the laboratory findings & the invoice in detail so you know that the very best has been done for your pet. All the day’s key findings go onto The Pet Report Card so you can refer back to it at any time. All pet’s go home smelling clean, looking fresh & with ample pain - relief. We’ll help you out to the car with both your pet & any belongings & products and if it’s raining our courtesy umbrellas will keep you both dry!

As far as keeping on top of any ongoing health requirements our reminders programme will jog your memory so your pets get all the follow up care they need without you having to check key dates. We can remind you by phone, SMS, snail mail or email.

So we hope our range of fantastic pet care services has made your heart race but that our people-friendly approach has steadied your nerves & given you peace of mind.

Extending you a heart-felt welcome to Pet Universe.

Dr. Christopher Lee
Principal Veterinarian

*registered clients only

Pet Universe Broadview

71 Hampstead Road
Manningham SA 5086
Phone 8266 4666 Fax 8266 4611

Opening Hours

Consultations by appointment only & 24 Hour Emergency Service
Monday 8.00 am - 8.00 p.m.
Tuesday 8.00 a.m. – 6.00 p.m. then Puppy Preschool 6.30 p.m.
Wednesday 8.00 am - 8.00 p.m.
Thursday 8.00 am - 8.00 p.m.
Friday 8.00 am - 8.00 p.m.
Saturday 9.00 a.m. – 1 p.m.(Pet Universe Northgate open until 5 p.m.)
Sunday 10.00 a.m. – 4.30 p.m.

Pet Universe Northgate

Shop 12, Northgate Village Shopping Centre
Corner Fosters Road & Folland Avenue
Northgate SA 5085
Phone 8369 3111 Fax 8266 4611

Opening Hours

Consultations by appointment only & 24 Hour Emergency Service
Monday 9.00 am - 7.00 p.m.
Tuesday 9.00 a.m. – 8.00 p.m. then Puppy Preschool 6.30 p.m.
Wednesday 9.00 am - 6.00 p.m. then Puppy Preschool 6.30 p.m
Thursday 9.00 am - 8.00 p.m.
Friday 9.00 am - 7.00 p.m.
Saturday 9.00 a.m. – 5 p.m.
Sunday CLOSED (Pet Universe Broadview open 10.00 a.m. – 4.30 p.m.)