Jobs

Veterinary Surgical Working Scholarship – 4 Years

Pet Universe Awards April 2015

Pet Universe is a progressive, high quality, small animal veterinary practice located 10 minutes from Adelaide’s CBD. With many years of veterinary experience, we have become an employer and practice of choice and Telstra Small Business Awards SA 2013 Finalists. We were the recipients of the Australian Veterinary Associations coveted Small Animal Practice of Excellence in 2015.

We offer the highest standards of veterinary care so you are able to practice veterinary care to your highest level. We have a philosophy of diagnostic-based veterinary care and encourage on-going post-graduate training.

    • Complete anaesthetic monitors for each anaesthetic station with inhouse trained and dedicated nurses to monitor your patient.
    • Pulse oximetry,Non Invasive BP, core body temperature and capnometry routinely.
    • Advanced patient care eg bear huggers and all fluids including intraoperative fluids delivered with infusion pumps
    • We use advanced pain relief in our surgeries ie cont rate infusion of lignocaine and ketamine
    • Diagnostic ECG.
    • In-house ultrasonography (with colour Doppler for both cardiac and TDI for abdominal work).
    • Flexible endoscopy.
    • Digital x-ray.
    • Dedicated dental x-ray machines and latest digital IM3 dental processors .
    • Air powered dental bases.
    • Idexx And REM inhouse labs and microscopy.
    • Full Surgical services including mandibulectomies, plating, advanced cruciate repair eg TTO, external fixation, skin grafts and flaps, corneal grafts and dystichia surgery are amongst the many procedures done- great opportunity to improve your skills
    • Full Medical services including chemotherapy
    • RxWorks computerised system
    • We are accredited cat friendly practice

Veterinarians with a minimum of 2 year’s fulltime small animal experience with an interest in developing their surgical expertise or preparing to sit their surgical membership are invited to apply for the Pet Universe Surgical Scholarship*

Wing Tip Wong

General – Fulltime employment with Pet Universe
Salary above Award rates with annual pay rises

Year 1 – Normal work
Scrubbing in on more advanced surgeries and cadaver practice

Year 2 – Sydney University Postgraduate Surgery Course
Current tutors are Dr Wing-Tip Wong & Dr Guy Yates; 2019 find out more

Year 3 – Conduct More Mid to Higher Level Surgeries
If interested prepare for membership (one weeks study leave) & application for Year 4 membership in by mid October 2019.If not sitting the membership exam attend 2020 ANZCVS annual 3 –day conference in July 2020 Surgical Chapter streams.

Year 4 – Sit Australian and New Zealand College of Veterinary Scientists 2020 Surgical Membership Exam
Final year of Pet Universe Surgical Scholarship. ANZCVS Membership examination fees currently of $1306 ex GST to be paid by Pet Universe .Exam in June 2021.If not sitting the membership exam attend 2021 ANZCVS annual 3 –day conference in July 2021 Surgical Chapter streams

*Conditions of the scholarship are that the successful scholarship holder receives satisfactory Performance Appraisals(quarterly)to continue from one year to the next; if the candidate leaves prior to completion of the 4 years all course fees are to be reimbursed in full.

Future partnership opportunities exist for a committed veterinarian. We are E457 Business Sponsors and can sponsor in veterinarians with an Australian-recognised qualification. All applications handled in strictest confidence. Email your C.V. and cover letter (which should demonstrate your commitment to pursuing a veterinary career with a special interest in surgery to date) to drckflee@gmail.com or call Dr Chris Lee on 0402 71 81 82.

Fulltime Veterinarian – AVA Practice of Excellence 2015

Pet Universe Awards April 2015

So, Why Come And Work With Us?

Let’s face it, most job ads offer pretty much the same “promises” but we all have concerns about “what it’s really like to work there”, right? So, we asked our veterinarians what they thought were the main benefits of working at Pet Universe and this is what they said: “I think the main benefits, certainly from my point of view, is the ability to practice to a very high standard and have the opportunity to learn in a friendly environment. The other major plus point is feeling valued as a member of staff. So many bosses/partners will only communicate with you regarding your work when it is something negative rather than also highlighting the positive things you are doing. I think it’s so important to feel valued especially in this profession where it’s very easy to become depressed/stressed. Talking to friends in my year, that was the main issue they have with their bosses – lack of communication unless they have done something wrong and it’s very easy to then lose confidence and enjoyment of your job. So, in summary, Pet Universe is a friendly practice that values its staff and practices medicine to a very high standard and encourages a passion for the profession that few jobs unfortunately do.” Dr. Jen “I would stress that our nurses are highly qualified as I feel this is a huge benefit to us as vets. I would also mention that the environment is very supportive and although every vet will have primary case responsibility, there is always another doctor around to confer with, if needed. I feel this is one of the best aspects of Pet Universe and one of the most valuable both for us as vets and for our clients. Even now after 5 years with PU, the supportive work environment is still extremely important and my job satisfaction depends on it. Most of the staff members get along so well that we will plan social events with each other which creates more of a friendly and “family” atmosphere.” Dr. Kat Oberle, D.V.M.

Will You Fit In?

All of our team share a few things in common – namely, a real passion for their work, a great attitude and a great work ethic that not only includes working hard but also working as a team. They all come to work not because they have to but because they want to and because they want to work at Pet Universe.

What Does Pet Universe Stand For?

We believe in offering the very best healthcare in an innovative, professional, caring, enjoyable, consistent and value-for-money way. That’s why all our wellness procedures are designed to be affordable without compromising our standards so all routine procedures include pre-G.A.s and I.V. fluids capnography and blood pressure monitoring as standard. In addition, our standard consults are 20 minutes long or 30 minutes for new clients. That’s why we have a large number of qualified veterinary nurses and dedicated Client Relations team members. We were the first Practice in Adelaide to offer Kitten Kindy, one of the few to offer acupuncture and the first hospital to offer Medivets’ Stem Cell Therapy. We have now performed 24 stem cell treatments on cats and dogs in the last 18 months and the results are outstanding. Lastly, we have some really great clients who want to do the best for their pets and say “Yes” to our treatment recommendations.

What’s Our Most Important Asset?

You… We can only offer an outstanding healthcare and service experience by employing the cream of the crop. We believe that passionate people want to work with passionate people and that they want to be treated with respect, fairness and with their professional goals catered for. So, as an ongoing commitment to a positive culture, both Practice Partners are currently undertaking a second 12-Month Executive Leadership Course with The Lincoln Institute and are both fans of the Positive Psychology Movement founded by Dr. Martin Seligman. We believe that focusing on people’s strengths rather than their weakness encourages everyone to flourish. We also believe that great leadership has to come from the top and then filter all the way through the Practice.

How Do We All Stay In Touch?

Dr. Chris Lee runs fortnightly vet meetings where both clinical and non-clinical issues are discussed in an informal setting. All the team get together once a month for a three-hour Practice Meeting on a Wednesday afternoon from 1- 4 p.m. to receive Practice updates, clinical updates and training sessions on a number of different topics. Socially, there always seems to be something going on with many of the team catching up outside of work to play squash, go scuba diving, fishing or relaxing at the pub or working-out to Zumba!

So What About All The Toys?

We offer the highest standards of veterinary care so you are able to practice veterinary care to your highest level. We have a philosophy of diagnostic-based veterinary care and encourage on-going post-graduate training.

  • Complete anaesthetic monitors for each anaesthetic station with inhouse trained and dedicated nurses to monitor your patient.
  • Pulse oximetry,Non Invasive BP, core body temperature  and capnometry routinely.
  • Advanced patient care eg bear huggers and all fluids including intraoperative fluids delivered with infusion pumps
  • We use advanced pain relief in our surgeries ie cont rate infusion of lignocaine and ketamine
  • Diagnostic ECG.
  • In-house ultrasonography (with colour Doppler for both cardiac and TDI for abdominal work).
  • Flexible endoscopy.
  • Digital x-ray.
  • Dedicated dental x-ray machines and latest digital IM3 dental processors .
  • Air powered dental bases.
  • Idexx And REM inhouse labs and microscopy.
  • Full Surgical services including mandibulectomies, plating, advanced cruciate repair eg TTO, external fixation, skin grafts and flaps, corneal grafts and dystichia surgery are amongst the many procedures done- great opportunity to improve your skills
  • Full Medical services including chemotherapy
  • RxWorks computerised system
  • We are accredited cat friendly practice

We are 5-10 minutes northeast from Adelaide with all the benefits of living in Adelaide, and 20-25 minutes from the beaches and Barossa Valley. Locally, there are a great variety of restaurants and cafes, new cinemas and facilities including fantastic public and private schools nearby.

Partnership Opportunities

Future partnership opportunities exist for a committed veterinarian. Candidates with two years or more experience (preferably with a strong surgical leaning) are invited to apply . Remuneration is above Award pay, and performance-based bonus and one-week’s paid CPD are available. We are E457 Business Sponsors and can sponsor in veterinarians with an Australian-recognised qualification. All applications handled in strictest confidence. Email drckflee@gmail.com or call Dr Chris Lee on 0402 71 81 82.

Casual Veterinary Nurse Position

PetUinverse _C6A3855

Pet Universe is a progressive, high quality, small animal veterinary practice located 10 minutes from Adelaide’s CBD. With many years of veterinary experience, we have become an employer and practice of choice. We are also the Small Animal Practice of Excellence Winners 2015 and Telstra Small Business Awards SA 2015 Finalists.

Are you keen to extend your clinical skills in a supportive and innovative Practice?
Pet Universe is looking for a dedicated nurse who is:

 Energetic, enjoys interacting with a team and is above all
 Passionate about nursing & takes pride in doing a good job
 Available to work flexible hours during the week & weekends

We asked some of our senior nurses what they liked about working at Pet Universe & here’s what one of them had to say:
‘”We get the opportunity to broaden our knowledge with the extensive cases we see at Pet Universe. And we definitely have the opportunity to advance our clinical skills, as the vets are very willing to teach us. We are encouraged to place catheters, take bloods, intubate & assist with inductions, dentals & x-rays. The days when we are rostered as the “theatre nurse” allows us to be “team leader” in theatre that day which is great. We get the opportunity to be involved in exciting things like Stem Cell Therapy & Penn Hip .The staff are really fantastic and very friendly.” Nicole Smith, Head Nurse, Pet Universe

You’ll need to be comfortable working in theatre as well as on some reception shifts (although we have three dedicated Client Relations team members who do most of this). We encourage and support all our nursing team with continuing practice education and regularly touch base regarding your personal career development plans.
For those candidates serious about veterinary nursing as a career our nursing management structure is such that there may be many career opportunities for you in the future with Pet Universe. Only candidates available to work at short notice during the week on daytime, evening & some weekend shifts need apply. Locum nurses are welcome to apply to cover the hours whilst we look for an ongoing casual nurse.

We are looking for a nurse whose work ethic and personal values are in line with our core values:

• Excellence
• Innovation
• Care
• Professionalism
• Enjoyment
• Consistency
• Value for money

To find out more about us have a more detailed look around this website. Only candidates with at least two years’ veterinary nursing experience need apply for this position.
For further information please forward C.V.s to Claire Lee, Managing Partner via clairepentonlee@gmail.com. All applications handled in strictest confidence.

Client Relations Officers – Casual and Fulltime

Pet Universe Awards April 2015

Pet Universe is a progressive, high quality, small animal veterinary practice located 10 minutes from Adelaide’s CBD. With many years of veterinary experience, we have become an employer and practice of choice and Telstra Small Business Awards SA 2013 & 2015 Finalists. We were the recipients of the Australian Veterinary Associations coveted Small Animal Practice of Excellence in 2015.

Do you have excellent communication skills & enjoy people?

Can you multi-task, stay cheerful under pressure & workday time, evening & weekend hours? Can you apply your previous customer service skills in hospitality or other industries to a professional medical setting where sales & business blend discretely with empathy & care?

What Does The Role Entail?

• Becoming the professional, friendly, caring & efficient “Face of the Practice”
• Make bookings, check that appropriate revisit appointments are made
• Educate & sell & cross-sell our services to our clients
• Feedback on customers’ reactions & comments about service & standards of care.
• Be able achieve or exceed customer satisfaction and sales KPIs
• Manage & coordinate the smooth progression from arrival to departure of each practice visitor
• The ability to deal with emotional or difficult clients
• Be adept at at maintaining good communications with the team that are consulting/operating/grooming etc. about the state of play in the front of house areas i.e. waiting clients, incomplete discharges, incoming emergencies etc.
• Complete paperwork and cleaning the reception area, consults rooms & staff amenities.
• Be knowledgeable about the different health conditions, medications, diets & retails items too

Will You Fit In?

All of our team share a few things in common – namely a real passion for their work, a great attitude & a great work ethic that not only includes working hard but also working as a team. They all come to work not because they have to but because they want to & because they want to work at Pet Universe.

What Does Pet Universe Stand For?

We believe in offering the very best healthcare in an innovative, professional, caring, enjoyable, consistent and value-for-money way. Our standard consults are 20 minutes long or 30 minutes for new clients. And that’s why we have a large number of qualified veterinary nurses and dedicated Client Relations team members. We were the first Practice in Adelaide to offer Kitten Kindy, one of the few to offer acupuncture– and the first hospital to offer Medivets’ Stem Cell Therapy: we have now performed over 30 stem cell treatments on cats and dogs, and the results are outstanding. And lastly, that’s why we have some really great clients that want to do the best by their pets and say “Yes” to our treatment recommendations.

To find out more visit us on www.petuniverse.com.au

Where Are We?

We are 5-10 minutes northeast from Adelaide’s CBD with all the benefits of living in Adelaide, and 20-25 minutes from the beaches and Barossa Valley. Locally, there are a great variety of restaurants and cafes, new cinemas and facilities including fantastic public and private schools nearby.

What Experience & Talents Do I Need To Apply?

• Track record in a customer service role with good time management.
• Veterinary nursing or pet care training or knowledge desirable
• Good standard of spoken & written English & computer literate.
• A minimum of 1-2 years of service industry experience
• Business / commercial understanding of the sales process
• Commercial/pragmatic approach to problem solving.
• Good time management, prioritisation & self-motivations skills
• Good communicator & team player that can develop & maintain a good rapport with people fast.
• Must love animals.
• And most important a positive attitude

How Do I Apply?
Please forward your C.V. to clairepentonlee@gmail.com. All applications will be dealt with in strictest confidence. Closing date Sunday 4 September 2017.