We’ve been attending Pet Universe for about 10 years now with our dogs. Sadly one of them died suddenly when he was only six. The support we received at the time was exceptional. The other is nearly 15 now and visits each month for her grooming. The vet – Chris Lee, has explained all treatments and costs and spent time answering all of our questions, so we could make informed decisions about any treatment. All the staff show the same respect for us and our pets. From our experience, we can highly recommend Pet Universe.
I highly recommend Pet Universe, it's definitely the most informative and caring vet clinic I have been too. The Puppy School was fantastic, it provided all the information and advice we needed as well as great training tips. The staff go above and beyond!!!!
- Kylie T.
Have been coming to Pet Universe since it opened in mid 90's. Very professional and very helpful staff.
- Nicole H.
Fantastic service and very friendly staff. Great job with Minka's weight loss and vet care, she is back on track! Dr Lee and his staff is highly recommended!
- Wayne C.
Thank you Immogen and Dr Gray for the great puppy school experience for both my puppy Rocky and myself. Very informative and helpful and love the positive reinforcement approach you promote with training our little treasures. The staff here really cared for and connect with each puppy in the our group, and Dr Gray even went out of her way to research the best dietary option for my puppy.In short I would highly recommend the veterinary services and support provided at Pet Universe Broadview.
- Crissi C.
My dog was a very sick little animal when we first went to see Dr Chris Lee. Previous vets had missed the real problems but Chris got to the bottom of the issues and has sorted them ALL out. Both Chris and his staff give the very best attention and treatment - I feel we get as good treatment from this clinic for my dog as I get from my own doctor!!! Lauren, the customer relations person is caring and concerned - taking time to discuss things with me (and to give Tinks the odd treat along the way!) All the nurses and the other vets are equally attentive and I can truly recommend this practice as being excellent in diagnosis, treatment and on-going care - I do not think I would still have my girl if it had not been for this group.
- Pamela B.
I just wanted to say a huge thank you to the team at Pet Universe Northgate. I recently had to put my 13 year old jack russell Toby to sleep after a dog attack at another veterinary clinic but on notifying Pet Universe Northgate I received a beautiful card and flowers. Your care and love for both your human and animal customers never ceases to amaze me and I would not take my pets anywhere else. Its always a stressful time when a pet is sick and in the past year I have spent a lot of time at your clinic with one of my puppies who I have never seen so excited to go to the vet despite the many procedures he has endured. I can only speak so highly of your professionalism as a team. I know when I take my family to Pet Universe they will be looked after just as good as I look after them and be offered an ever ending amount of support and care so thank you from the bottom of my heart. If my babies could speak they would also be saying thank you